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Return And Exchange Policy

 

Merchandise puchased may be refunded within 10 days or exchanged within 30 days of purchase if the following requirements are met: 

1. Merchandise must not be worn,used,damaged, or altered.

2. Merchandise must have valid proof of purchase with original vendor packaging.

3. Layaway deposits are non-refundable after 10 days. Only store credit or exchanges apply. 

4. Repairs comes with 30 day guarantee on labor.

5. Refund & Exchange policy does not apply to special orders, custom  jewelry, repairs, & gift certificates. 

    These transactions are non-refundable & final at purchase. 

 

Note:

Please call 303-948-4435 if you are planning to return an item.

Ship your merchandise pre-paid and insured for the full purchased price to our following address:

Lorenzo

8501 W. Bowles Avenue suite 1B324 

Littleton CO 80123

 

Original recipt must acompany your return. All returns are subject to inspection for quality assurance before a refund is processed.

We will credit your original method of payment excluding delivery charges within 3 weeks of receiving your return.

 
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